Refund and Returns Policy

Last updated: February 11, 2024

We strive to provide our customers with the highest quality digital products and services. However, we understand that there may be instances where you need to request a refund. Please review our refund and returns policy below:

1. Refund Eligibility

Refunds are only accepted under the following conditions:

  • You have requested a refund before the digital delivery is completed or in progress.
  • You have encountered technical issues that prevent you from accessing or using the digital product or service.

2. Refund Process

To request a refund:

  • Open your order in your account Orders page.
  • Click the Refund button.
  • Enter a reason for requesting a refund.

Upon receiving your refund request, we will review it and determine whether you are eligible for a refund based on our policy. If your request is approved, we will initiate the refund process within a reasonable timeframe.

3. Digital Delivery Completion

Once the digital delivery is completed or in progress, refunds will not be accepted. This is because digital products and services cannot be returned once they have been delivered or are in the process of delivery.

4. Non-refundable Items

Certain items may not be eligible for a refund, including:

  • Services that have already been provided or completed.
  • Digital products that have been downloaded or accessed.

5. Contact Us

If you have any questions or concerns about our refund and returns policy, please contact us. We are here to assist you and ensure your satisfaction with our products and services.

By purchasing our digital products or services, you agree to abide by the terms and conditions outlined in this refund and returns policy.

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